Shipping Policy
This policy explains how and when Core Tech Outlet ships your order.
Where we ship
We currently ship to addresses in the United States.
Processing time
Orders are processed within 1-3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
Delivery time
After processing, standard delivery usually takes 7-20 business days, depending on the product and your location. Some items ship from overseas warehouses, which is why delivery can take longer than a local store. Express delivery is faster where it is offered at checkout.
Shipping rates
- Free Standard Shipping on all orders
- Express Shipping: $15
Tracking
When your order ships, we email you a tracking number as soon as the carrier provides one. It can take 2-5 days before tracking starts to update.
Multiple packages
If you order several items, they may arrive in separate packages on different days. This is normal and does not mean part of your order is missing.
Delays
Customs checks, weather, holidays and carrier problems can delay delivery. These delays are outside our control, but if your order is late, contact us and we will follow it up with the carrier.
Wrong address
Please check your shipping address carefully. If you notice a mistake, email us within 24 hours of ordering and we will correct it if the order has not shipped. We are not responsible for parcels lost because of an incorrect address given at checkout.
Lost parcels
If your order has not arrived within 30 business days of shipping, contact us and we will resend it or refund you.